Overview
This Privacy Policy explains how information is collected, used, and disclosed by ChannelApe, Inc. (“ChannelApe”) and applies to information collected when you use or access ChannelApe’s website at www.channelape.com (the “Website”) or when your information is submitted to ChannelApe by our customers via the services we offer to them (our “Product”) (collectively, the “ChannelApe Service”). We respect the privacy rights of users and recognize the importance of protecting information collected about you.
Please read the following carefully to understand how we will collect, use, and maintain your personal information. It also describes your choices regarding the use, access, and correction of your personal information.
Changing our Policy
We may change this Privacy Policy from time to time. If we make any changes, we will revise the “Last Updated” date at the end of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). If there are material changes to this Privacy Policy, we will notify you more directly by email or means of a notice on the home page prior to the change becoming effective. We encourage you to review our Privacy Policy whenever you access the ChannelApe Service to stay informed about our information practices and the ways you can help protect your privacy.
If you disagree with any changes to this Privacy Policy and do not wish your information to be subject to the revised Privacy Policy, you will need to deactivate your account with us and stop using the ChannelApe Service. Your use of the ChannelApe Service after the posting of such changes shall constitute your consent to such changes.
Information Collected
We may collect certain user information (including personal information and/or sensitive personal information) in the following ways:
Information You Provide To Us. We collect information you provide directly to us including when you visit our Website and/or use the ChannelApe Product.
Information We Collect Automatically When You Use the ChannelApe Service. When you access or use the ChannelApe Service, we may automatically collect information about you, including:
Use of Information
We may use the information collected through the ChannelApe Service for the limited purpose of providing the ChannelApe Service and related functionality and services for which ChannelApe has been engaged. The information may be used for a variety of purposes, including:
Additionally we may disclose personal data in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) protect and defend our rights or property; or (c) act to protect the interests of our users or others.
Do Not Track. Some browsers offer a “do not track” (“DNT”) option. Because no common industry or legal standard for DNT has been adopted by industry groups, technology companies, or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
Sharing and Disclosure of Information
We will not share personal information about you or any Content with any third parties without your consent except as described in this Privacy Policy, or as defined in an agreement with us, in connection with the ChannelApe Service. For example, we may share personal information about you:
Privacy Shield
ChannelApe self-certifies under the EU-U.S. Privacy Shield and the Swiss – U.S. Privacy Shield frameworks as set forth by the U.S. Department of Commerce (collectively “Privacy Shield”) regarding the collection, use and retention of personal information from all European Union member countries and Switzerland. To learn more about the Privacy Shield program, and to view our certifications, please visit https://www.privacyshield.gov. We subject to the principles of the Privacy Shield all personal data that we receive from individuals and companies in the European Union and Switzerland in reliance on the Privacy Shield. We also receive some data in reliance on other compliance mechanisms, including data processing agreements based on the EU Standard Contractual Clauses.
General Data Protection Regulation
ChannelApe complies with the General Data Protection Regulation (”GDPR”) with respect to personal data it receives in connection with the ChannelApe Service.
In some situations, ChannelApe may act as a data controller under GDPR. For example, if you apply for a job on the Website, we may be a controller with respect to the personal data you share with us. In these situations, we will only collect and process personal data about you where we have a lawful basis. Lawful basis includes consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you), and “legitimate interests.” Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at privacy@channelape.com.
In other situations, ChannelApe may act as a data processor under GDPR. For example, if a company contracts with ChannelApe for access to the ChannelApe Service, and in the course of that relationship shares personal data with ChannelApe, such customer may be the controller with respect to such data, and ChannelApe may be a processor. In such situations, ChannelApe will enter into a data processing agreement with such company governing both parties’ compliance with GDPR.
Security
You may access your account on the ChannelApe Service only through the use of your email address and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been compromised in any way. In addition, always log out and close your browser when you finish your session. Please note that we will never ask you to disclose your password to us.
If you have any questions about the security of your personal information, you can contact us at privacy@channelape.com.
Your Choices
Account Information and Retention. You may update, correct, or delete information about you at any time by logging into your account and modifying your information, or by emailing us at privacy@channelape.com. We will retain your personal information for as long as your Product account is active or as needed to provide you with the ChannelApe Service or as otherwise necessary to fulfill the purposes outlined in this Privacy Policy or comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to deactivate your Product account, please email us at privacy@channelape.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. We will respond to your access request within 30 days.
We will retain personal data we process on behalf of our customers as directed by customers. ChannelApe will retain this personal information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Upon request, ChannelApe will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information that we are aware of. To request this information, contact us at privacy@channelape.com.
Promotional and Newsletter Communications. You may opt out of receiving promotional and newsletter emails from ChannelApe by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing privacy@channelape.com with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your access to or use of the ChannelApe Service or those about your Product account or our ongoing business relations.
California Residents. Under California law, California Residents who have an established business relationship with ChannelApe may choose to opt out of ChannelApe’s disclosure of personal information about them to third parties for direct marketing purposes. If you choose to opt out at any time after granting approval, email privacy@channelape.com. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. In accordance with California Civil Code Section 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814; or by phone at (916) 445-1254 or (800) 952-5210; or by email to dca@dca.ca.gov.
Links to Third-Party Websites
We may place links on the ChannelApe Service, including the ChannelApe blog. When you click on a link to a third-party website from our Website, your activity and use on the linked website is governed by that website’s policies, not by those of ChannelApe. We encourage you to review their privacy and user policies.
Our Policy Toward Children
The ChannelApe Service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at privacy@channelape.com. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. Please note, if you are under the age of 18, you may not use our website, products, or services.
Contacting Us
Any questions about this Privacy Policy should be addressed to privacy@channelape.com or to:
ChannelApe, Inc.
224 Wyoming Ave #100
Scranton PA 18503
Last Updated: 8/14/2019