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Fulfillment & Logistics Management

Unified flexible platform for controlling and reporting on fulfillment, never again be locked into rigid systems or 3PL Providers.

Unified Fulfillment Visibility

Unified Fulfillment Visibility

See all of your fulfillment data from all commerce channels in one unified platform

  • Reduce time spent flipping between your CRM, Shopping Cart, OMS or WMS Systems
  • “Everything” in one place
  • Find and fix shipment issues before your customer does
  • Reduce customer service requests

Automated Shipping Updates

Automatically update all marketplaces with detailed tracking and fulfillment data

  • Fully automated fulfillment updates, no more cutting and pasting tracking data
  • Supports line items, quantities shipped, carriers, service levels, and tracking number
  • Eliminate customer service "where is my package" emails
Automated Shipping Updates

Automated Shipping Updates

Automatically update all marketplaces with detailed tracking and fulfillment data

  • Fully automated fulfillment updates, no more cutting and pasting tracking data
  • Supports line items, quantities shipped, carriers, service levels, and tracking number
  • Eliminate customer service "where is my package" emails

Customizable Fulfillment Hold Period

Delay orders before sending to 3PL. Works great with bi-directional sync when customers want to change a shipping address or other data post order and pre-fulfillment

  • Reduce fraud, eliminate chargebacks
  • Increase customer satisfaction
  • Decrease time spent canceling orders or trying to contact the warehouse to edit orders
  • Eliminate mis-ships

Auto Preorder / Backorder Management

Easily manage multiple line item states and get customers instock items ASAP

  • Eliminate the manual process of releasing orders when an item is in stock
  • Automatically change stock status, hold out of stock items, ship in stock
  • Set rules allowing for partial or split shipments
Auto Preorder / Backorder Management

Auto Preorder / Backorder Management

Easily manage multiple line item states and get customers instock items ASAP

  • Eliminate the manual process of releasing orders when an item is in stock
  • Automatically change stock status, hold out of stock items, ship in stock
  • Set rules allowing for partial or split shipments

Distributed Line Item Routing

Ship individual line item quantities from different facilities based on business rules. Flexibility for defining customer and product processing with multi-tiered rules

  • Automatically send items to the correct warehouse for shipment based on your rules
  • Automatically enable split, partial or all or none fulfillment rules saving processing time

On-Demand Warehousing

Utilize ChannelApe’s 3PL fulfillment partner network to create on-demand warehousing

  • Ship from where your customers are, reducing shipping costs
  • Increase customer satisfaction by reducing time in transit
  • Spin up a new warehouse in weeks, not months
  • Reduce time and money spent maintaining complex 3PL integrations
  • Increase Margins by decreasing shipping costs
  • Scale up or scale down warehouses depending on demand
On-Demand Warehousing

On-Demand Warehousing

Utilize ChannelApe’s 3PL fulfillment partner network to create on-demand warehousing

  • Ship from where your customers are, reducing shipping costs
  • Increase customer satisfaction by reducing time in transit
  • Spin up a new warehouse in weeks, not months
  • Reduce time and money spent maintaining complex 3PL integrations
  • Increase Margins by decreasing shipping costs
  • Scale up or scale down warehouses depending on demand
Robust Fulfillment Analytics

Robust Fulfillment Analytics

With ChannelApe’s robust suite of fulfillment reporting, you can easily measure your 3PL’s metrics helping to hold them accountable

  • Measure fulfillment latency times
  • Easily monitor SLA’s and warehouse performance
  • Make better business decisions with better data
  • Accurately measure fulfillment KPI's

Custom Order Routing

Not only ship orders according to geographic locations but also custom complex shipping logic to handle any scenario

  • Set custom logic to upgrade shipping to specific regions to meet SLA’s
  • Ship orders from the closest location to the customer by zip code or geography
  • Custom shipping rules for each sales channel
  • Increase customer satisfaction by providing FBA like experience

Custom Order Routing

Not only ship orders according to geographic locations but also custom complex shipping logic to handle any scenario

  • Set custom logic to upgrade shipping to specific regions to meet SLA’s
  • Ship orders from the closest location to the customer by zip code or geography
  • Custom shipping rules for each sales channel
  • Increase customer satisfaction by providing FBA like experience

Ready for a complete solution that works your way?

More than just a one-size fits all product.
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Or call us at 888.366.3215