Dedicated Support

From consulting to sales engineering to implementation, our team is here when you need us the most.

Dedicated Customer Support

Dedicated Customer Support

Support is available when you need it the most, we will be with you every step of the way

  • Community Support-FAQ’s-Knowledge base
  • Anywhere/Anytime email support
  • In App-Live Chat Support
  • US Phone Support 7AM‌-7PM EST

Fanatical Support

Dedicated Account Manager / Slack / Email / Text. You'll get us when you need us most

  • Award Winning, fanatical support. Need I say more?

Fanatical Support

Dedicated Account Manager / Slack / Email / Text. You'll get us when you need us most

  • Award Winning, fanatical support. Need I say more?
Dedicated Support Team

Dedicated Support Team

Your account is important to us, so much so that you are assigned a team of commerce professionals

  • Dedicated Success Manager
  • Dedicated Account Manager
  • Dedicated Support/Training Manager

Custom Integration Support

Issues can arise with custom integrations and when they do we will be there to assist

  • Email or phone support for custom integrations
  • Dedicated sales engineer assigned to your account

Custom Integration Support

Issues can arise with custom integrations and when they do we will be there to assist

  • Email or phone support for custom integrations
  • Dedicated sales engineer assigned to your account
Quarterly Business Reviews

Quarterly Business Reviews

Quarterly check-ins to review your business needs and ensure your continued success

  • Quarterly check-in phone calls with your ChannelApe professional team

Ready for a complete solution that works your way?

More than just a one-size fits all product.
Request Access
Or call us at 888.366.3215